QualIT 2007 — Qualitative Research: From the Margins to the Mainstream
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Fiona Darroch

ACTION RESEARCH: A NEW EXPLORATION OF ITS TWO MASTERS

Fiona Darroch
School of Information Systems, Faculty of Business, University of Southern Queensland

*Mark Toleman
School of Information Systems, Fcaulty of Business, Univeristy of Southern Queensland

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     Last modified: October 3, 2007
     Presentation date: 11/19/2007 10:30 AM in RH MZ05
     (View Schedule)

Abstract
This paper reports on the application of the McKay and Marshall approach to Action Research (AR) to one of the Information Systems (IS) discipline’s intractable problems: the academic-practitioner relationship divide. It aims to demonstrate the experiences of an inexperienced AR researcher, and the practical value provided by following the McKay and Marshall dual cycles
approach. These aims are explored using a documented AR case. The efficacy of the operational guidelines for undertaking AR are examined; along with the framework to address research rigour. The authors hope that providing an exemplar of this approach will encourage other potential AR researchers to see the possibilities and rewards of pursuing this method.